Before You Send Your Deposit

Review the information below carefully to avoid delays, failed transfers, or irreversible loss of funds.

Step 1

Confirm the Correct Details

• Network: USDT or USDC on Solana (SPL), Ethereum (ETH) and Polygon (POL), native Solana (SOL), native Ethereum (ETH), native BNB (BNB) and Bitcoin (BTC).
• Wallet Address: Ensure it matches the exact Amulets deposit address for the selected token
• Sufficient SOL: Your external wallet must hold a small amount of native SOL to cover network fees
• Sufficient ETH: Your external wallet must hold a small amount of native ETH to cover network fees
• Sufficient POL: Your external wallet must hold a small amount of native POL to cover network fees
• Sufficient BNB: Your external wallet must hold a small amount of native BNB to cover network fees
• Sufficient BTC: Your external wallet must hold a small amount of native BTC to cover network fees
  
   

Step 2

Common Mistakes to Avoid

These mistakes often result in lost or unrecoverable funds:

• Sending USDT from other networks (ERC-20, TRC-20, BEP-20, Polygon, etc.)
• Sending from exchanges that do not support Solana withdrawals
• Any typo in the wallet address — even a single incorrect character
• Using a network that does not match the token selected in the Amulets app

Step 3

If Your Deposit Is Missing

If your transfer does not appear after a few minutes, please contact our Support Team and provide the following:

• The transaction hash (TXID)
• The network used
• A screenshot of the transfer or withdrawal details

Our team will investigate and guide you through the next steps as quickly as possible.