You can withdraw supported assets from your Amulets wallet to an external wallet or exchange that supports the asset and network you select.
Before you withdraw
Always verify the transfer details carefully before confirming a withdrawal.
Make sure:
- The recipient wallet address is correct.
- You selected the intended network.
- The receiving wallet or exchange supports the selected asset on that exact network.
Choosing an incompatible network or entering an incorrect address may result in irreversible loss of funds.
How to withdraw
- Open the Amulets app and go to Home.
- Tap Send.
- Choose the asset you want to withdraw.
- Select the available network you want to use.
- Enter the amount and recipient details.
- Review the asset, network, amount, destination details, and applicable fees.
- Confirm the withdrawal.
Once submitted, the transaction will be processed on the network selected for that withdrawal.
Withdrawing via Stellar
For an XLM or USDC withdrawal through Stellar, start from Home → Send, select the asset, and choose Stellar as the network.
Use the destination option available in the app that matches the details provided by the receiving wallet or exchange:
Memo required
- Enter the classic Stellar destination address.
- Enter the memo exactly as provided by the recipient.
Muxed
- Enter the Muxed destination address, which includes the recipient identification.
- Do not enter a separate memo for the Muxed option.
Review the option, address, memo when required, amount, and fee shown in the app before confirming.
Fees
Withdrawal fees vary depending on the asset and network selected.
The applicable fee is displayed before you confirm the transaction.
For the current fee structure, minimum withdrawal amounts, and limits, refer to the Amulets fees and limits overview article.
Withdrawal limits
Withdrawal limits depend on the asset and network being used.
Applicable limits are displayed in the app before you confirm the transaction.
Some transactions may also require additional security or compliance review.
Timing
Processing and blockchain confirmation times vary depending on:
- The selected network.
- Current network conditions.
- Security or compliance reviews.
- The number of confirmations required by the receiving wallet or exchange.
Because these factors vary between networks, there is no single confirmation time that applies to every withdrawal.
Stellar deposits and withdrawals are generally expected to be processed in around 1 minute. Actual completion time may vary depending on processing, security, compliance, or the receiving platform.
If Your Withdrawal Is Pending
A withdrawal may take longer due to:
- Network congestion.
- KYT or compliance checks.
- Additional security reviews.
- An incorrect or flagged destination address.
- Processing by the receiving wallet or exchange.
If any action is required from you, Amulets may contact you with further instructions.
Need help?
If your withdrawal has not completed or you need assistance, contact our Support team.
Telegram: @AmuletsSupport_bot Email: support@amulets.io
Please provide:
- Asset
- Amount
- Transaction hash (TXID), if available
- Recipient address
- Network
- Time the withdrawal was initiated