Our Support Team is available during business hours based on Eastern Time (ET) — the official time zone of Delaware, United States. We are committed to providing fast, transparent, and personalized assistance to Amulets users worldwide.
Availability
Support Hours
- Monday to Friday: 9:00 AM – 6:00 PM (ET)
- Saturday and Sunday: Limited coverage for urgent cases only
During these hours, you can contact us through the following channels:
- Telegram: https://t.me/AmuletsSupport_bot
- Email: support@amulets.io
Response Times
Average Response Times
- Telegram chat: Within 2–4 hours during business hours
- Email: Within 24 hours (business days)
- Weekends or holidays: Responses may take up to 48 hours, depending on request volume
NOTE Response time estimates
Response times are estimates and may vary depending on request complexity and overall support volume.