If you need help with your Amulets account, card, or verification, our Support Team is here to assist you through Telegram and e-mail.
Support on Telegram
You can reach our official support channel directly through: t.me/AmuletsSupport_bot
Once you start a chat, you’ll be greeted by our official support bot, which will:
Collect essential details (name, e-mail, and issue type)
Create a ticket automatically in our Zendesk system
Connect you to a verified Amulets Support Agent.
Important:
Always make sure you are speaking with the official verified Telegram handle.
Amulets will never ask for your seed phrase, wallet private keys, or remote access to your device.
Support via E-mail
You can also reach us at: support@amulets.io
When contacting us by e-mail, please include:
Your registered Amulets e-mail
A brief description of your issue
Any relevant screenshots or transaction details
Our team typically responds within 24-48hrs hours, depending on the nature of your request.
Security Notice
All support interactions are handled under Amulets’ compliance policies and monitored for quality assurance. We will never request sensitive information such as passwords, private keys, or wallet access links.
For privacy and security details, please review our Privacy Policy.