Pix-out is available to Amulets users with approved identity verification (KYC). It lets you send funds from your Amulets balance through Brazil's Pix network.
How to make a Pix-out
- Open Amulets.
- Go to Send and select Pix.
- Enter a valid Pix key, scan a QR Code, or use Pix Copy & Paste.
- Enter the amount.
- Review the recipient, amount, and fee shown in the app.
- Confirm the transaction.
- Track the transaction status in the app.
Always review the recipient information carefully before confirming.
If the transaction status is unclear, do not repeat the payment while the previous transaction is still unresolved. Contact Amulets Support with the transaction details.
Limits
Current Pix-out limits are:
- Minimum: R$ 6
- Maximum: R$ 2,800 per transaction
The limits displayed in the app are the source of truth and may change as the feature evolves.
Fees
The current user-facing Pix-out fee is:
- US$ 0.10 per transaction
Always review the fee displayed in the app before confirming.
What do I need to use Pix-out?
To use Pix-out, your identity verification (KYC) must be approved. You will also need a valid Pix key, Pix QR Code, or Pix Copy & Paste code.
If you have not completed identity verification, follow the steps shown in the app. If your verification is approved but Pix-out is still unavailable, contact Amulets Support.
How is a Pix-out processed?
Pix-out uses a tokenization and redemption infrastructure to connect the user's Amulets balance with a Pix payment to the selected Brazilian recipient.
Reporting, tax and declaration responsibilities
Pix-out is a payment functionality.
Amulets does not determine whether a specific transaction creates an individual tax, financial or reporting obligation for a user.
Any applicable reporting, tax or declaration obligations related to a user's transactions are the user's responsibility.
If a user is unsure how their own transactions should be reported, they should seek appropriate professional tax or legal guidance.
Refunds and reversals
How a refund or reversal is handled depends on the scenario.
If a merchant or recipient informs the user that a Pix payment was refunded but the funds have not returned to the Amulets balance, Support may request proof of the refund so the transaction can be investigated.
Other eligible reversal scenarios may be processed automatically when Amulets receives the reversal.
Refund timing varies by scenario; no fixed timeframe is guaranteed.
Need help?
If a Pix-out transaction fails, remains unclear, or an expected refund is missing, contact Amulets Support and provide the transaction details.
Use the official support channels published in the canonical support article.