If you’re not receiving the verification email or SMS, don’t worry, this is usually easy to fix. Follow the steps below to resolve the issue.
Check Common Email Issues
- The message may have landed in your spam, junk, or promotions folder
- Your email provider may have temporarily filtered or delayed the message
- You may have entered your email incorrectly
- Your inbox might be full or blocking new messages
Check Common SMS Issues
- Your phone number may have been entered incorrectly
- Your carrier could be delaying or blocking short-code messages
- You might have poor network coverage
- Your phone may be blocking unknown senders
Try These Quick Fixes
Email:
- Check spam/junk folders
- Search for “Amulets” in your inbox
- Add support@amulets.io to your contacts
- Ensure your inbox is not full
SMS:
- Ensure you have signal and mobile data
- Restart your phone
- Confirm your number and country code
Contact Support
If the issue persists, contact our team directly.
Telegram: @AmuletsSupport_bot
Email: support@amulets.io
Please include:
- Full name
- Email address
- Phone number
- Screenshot of the verification screen (if available)